FAQ +
Privacy Policy

How will I receive my kit(s) after purchase?

Through our direct delivery system, all customers will be provided with downloads instantly after checking out.

Please check your email inbox for links, as well as Spam folders.

Most kits are delivered as a .zip file

What are the payment options?

We accept most forms of Payment including but not limited to Visa, Mastercard, American Express, Discover, Paypal, Venmo, Cashapp, etc....

What is your return policy?

All purchases are final and no refunds may be issued under any circumstances. By purchasing, you are agreeing to these terms.

The reason we cannot provide refunds is because once a digital good has been sent, it cannot be revoked.

If a product is not functioning correctly, please reach out to us at allblu.info@gmail.com or via our contact page.

Are your MIDI/Sample Packs Royalty Free?

MIDI & Loop Kits are Royalty Free for selling beats which contain the MIDI / Loop files. This includes Leases and Exclusives online.

As for placements with major artists and or major labels, "All Blu" must be credited wherever applicable & registered in the liner notes but you keep 100% of the royalties

(*Master Clearance Guaranteed)

What if I didn't receive my order?

If for some reason a technical error occurs and you do not receive your kit after your purchase, contact info.allblu@gmail.com with proof of purchase, Order #, and kits missing.

Our products are all digital & sent via email. You should receive an email containing your download links.

If not.... try checking (Spam/Promotions)

How Do I Install Omnisphere Banks

1) Install the .Omnisphere file through the Omnisphere Utility

2) Copy & Paste the (Omnisphere Bank) Folder into Steam/Omnisphere/ Settings Library/Patches

**Note, directory remains the same for both Mac and PC. If you get an Error using any patch simply > Uninstall & reinstall using the .omni file

Privacy Policy — All Blú

Last updated: May 15, 2026

1. Who We Are

All Blú ("we", "us", "our") is a music production brand offering sound kits, MIDI packs, and professional mixing and mastering services. Our website is located at www.allblu.co.

2. Information We Collect

We collect the following information when you make a purchase, submit a form, or contact us:

Full name
Email address
Payment information (processed securely through third-party providers — we do not store card details)
Project files submitted for mixing or mastering services
Usage data collected through cookies and analytics tools

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Deliver mixing and mastering services
Send order confirmations and project updates
Send promotional emails about new products and offers (you may opt out at any time)
Improve our website and services

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers (such as payment processors and email platforms) solely to operate our business. We may disclose information if required by law.

5. Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You may disable cookies in your browser settings, though some features of the site may not function properly as a result.

6. Meta (Facebook & Instagram) Ads

If you interact with our advertisements on Facebook or Instagram, Meta may collect data in accordance with their own privacy policy. Information submitted through our lead forms is used solely to follow up regarding our services.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time by emailing us

9. Security

We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure.

10. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

11. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: [your contact email]
Website: www.allblu.co

FAQ + Privacy Policy